Delivery Policy

At Rvan, we are committed to providing you with a pleasant and hassle-free online shopping experience, including reliable and flexible delivery options.
Here’s our delivery policy to ensure you receive your products efficiently.

Calculating delivery costs

Delivery charges will be calculated after your order has been processed and your invoice paid.
This method allows us to offer you the most accurate rate possible, based on the total weight of your order, the delivery destination, and the delivery service chosen.

Delivery Process

1. Order Confirmation: Once you have placed your order, you will receive a confirmation email.
2. Calculation of delivery costs: Once we have received your payment, we calculate the exact delivery costs and send them to you.
3. Delivery Invoice: A separate invoice for delivery charges will be sent to you by email.
4. Payment of delivery charges: Once we have received payment of the delivery charges, we will dispatch your order.
5. Shipping and tracking: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number to follow your package.

Delivery time

Delivery times vary according to your location and the delivery method you choose.
We work with reliable carriers to ensure that your order arrives as quickly as possible.

Delivery zones

We deliver to all Canadian provinces.

Feedback and discussion

For information on returns and exchanges, please see our Returns and Exchanges Policy (link to policy).

Customer Service

If you have any questions or require assistance with delivery, please contact our customer service department at [email protected] or 819 616-9728.

We thank you for your confidence and hope you enjoy your purchases.